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54 articles in Business
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This week I thought I would tell you about my experience of good customer service - not once, but twice in one week. A couple of weeks ago unfortunately I had reason to make 3 complaints about services in just two days. Its not something I would normally do but all of these things I felt should be reported.…
What would you do if your computer was hit by Ransomware? This is becoming an increasing threat to everyone in business or personally. Even if you know to be aware of dodgy emails it can still get in to your computer. I am sure everyone receives emails with invoices, or statements, or payment information attached. You know they are suspect if you don't generally receive this sort of information, but as a bookkeeping practice we do genuinely receive this information for ourselves, on behalf of our clients and in emails we deal with in our clients' offices. Until you have previewed or opened an email you don't know whether it is from a genuine supplier or whether you have just released a virus into the computer.…
The living wage of £7.20 per hour came into effect on Friday 1st April for employees aged 25 and over but how does this affect employers and how does this benefit employees? On my drive to work this morning the media are still talking about how employees will have an extra 50p per hour in their pay packet but this is not strictly true.…
At our February Monday Business Contacts meeting which was close to Valentine's Day our discussion topic, was "What do you love about being in business?". Our brief discussions each month are an opportunity to share business thoughts, ideas and motivate others. Being a business owner can be lonely and connecting with others socially once a month can be a really helpful way of sharing good and bad times and being reminded why being in business for yourself was such a good idea.…
Every business owner should prepare for the unexpected. According to the FSB (Federation of Small Businesses) every year one in five businesses suffers a major disruption and one in ten of these cease trading due to this disruption. What preparations have you made to overcome disruptions to your business?…
As a growing business building our team to support other businesses is one of the pleasures of being a business owner. You get to choose who becomes part of your team and that is a fantastic opportunity. I have not had experience of recruiting before but I have managed to build a great team of people who are a pleasure to work with and who enjoy working with each other.…
There comes a time when the business owner just can't keep juggling all the balls without dropping one which has a significant impact on their business. Successful businesses rely on someone to keep control of the paperwork, maintain accurate records and above all ensure HMRC receive submissions and payments on time. …
The Christmas and New Year break is a good time to reflect on all that is good and not so good with your business. Business owners have chance to step back and take time to look at what works, what doesn't and what could be better as well as planning for the coming year.…
As a business owner how often do you review the costs going out of your business or do you rely on someone else to do that for you? Costs reduce your profit so you really need to understand exactly what running your business and creating your turnover is costing you. These are our tips for checking your costs…
Outsourcing is the contracting out of a business service to a third party. Business owners need so many skills to keep their business going and growing that it makes sense to know what you are best at and what someone else will be able to do better than you.…
54 articles in Business
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Unit 21 Portway Business Centre
Old Sarum, Salisbury
Salisbury
Wiltshire
SP4 6QX

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